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   NABH Certification



IS NABH ACCREDITATION (National Accreditation Board for Hospitals & Healthcare Providers) is MANDATORY For Hospitals,Dental centers, Blood Banks , Eye banks and Health care Providers?

•  The Ministry of Health and Family Welfare made it mandatory for hospitals to have an NABH certification by December 2010.
•  CGHS has already made it compulsory for hospitals to be NABH accredited if they are to be empanelled under the CHS scheme (Central     Government Health Scheme).
•  Insurance companies will tie up only with NABH accredited hospitals IN THE COMING DAYS.

  2.What is NABH?  


National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India (QCI), set up to establish and operate accreditation programme for healthcare organizations. The board while being supported by all stakeholders including industry, consumers, government, have full functional autonomy in its operation.  
  3.What is Accreditation?  


A public recognition of the achievement of accreditation standards by a healthcare organization, demonstrated through an independent
external peer assessment of that organization's level of performance in relation to the standards.

The main purpose of NABH accreditation is to help planners to promote, implement, monitor and evaluate robust practice in order to ensure that occupies a central place in the development of the health care system. Quality Assurance should help improves effectiveness, efficiency and in cost containment, and should address accountability and the need to reduce errors and increase safety in the system.

Thus the objective of NABH accreditation is on continuous improvement in the organizational and clinical performance of health services, not just the achievement of a certificate or award or merely assuring compliance with minimum acceptable standards.

Getting an NABH certification fully endorses the fact that : -
•  The quality of patient care at the hospital is ethical, safe and at par with defined levels.
•  The patient's interests are kept foremost.
•  The patient and his/her family's rights are respected.
•  The system reinforces a culture of continuous improvement.
•  Objective criteria are used to provide evidence of high quality of care.

4.What are the benefits of Accreditation?


•  Benefits HCO
•  Stimulates continuous improvement.
•  Enables the HCO in demonstrating commitment to quality of care.
•  Raises community confidence in the services provided.
•  Provides opportunity to benchmark with the best.

Benefits Patients/Customers
•  Accreditation benefits all stake holders, patients/customers are the biggest beneficiary.
•  Results in high quality of care and patients/customer safety.
•  Patients/Customers get services by credentialed staff.
•  Rights of patients/customers are respected and protected.
•  Patients/Customer satisfaction is regularly evaluated.

Benefits Staff
• Staff are satisfied lot as it provides for continuous learning, good working environment, leadership and above all ownership of service     processes.
•  Improves overall professional development of staff and provides leadership for quality improvement in various techniques.

Benefits to others
•  Objective system of evaluation and empanelment by Third Parties
•  Provides access to reliable and certified information on facilities, infrastructure and level of care.

5. Does NABH have any International Linkages?
  NABH is an Institutional Member as well as a Board member of the Accreditation Council of the International Society for Quality in HealthCare (lSQua).
•  NABH is on board of Asian Society for Quality in Healthcare (ASQua), Kuala Lumpur.
•  NABH is a member of International Steering Committee of WHO Collaborating Centre for Patient Safety as a nominee of lSQua Accreditation     Council.
•  NABH is a institutional member of International Spa Association (ISPA).
6. Applicable to
All Hospitals (Primary and Multi Specialty), Dental centers, Blood Banks , Eye banks and Health care Providers.
7. An Integrated approach
  ISO & NABH Certification to the ISO 9001 is a standard recognized internationally in and out of the healthcare field, and, as such, NABH        Standards can be co-related to:
     • Management of quality of hospital health care services (ISO 9001)
     • Management of hospital activities and processes having adverse impact on the environment (ISO 14001)
     • Management of occupational health and safety risks (OHSAS 18001)
     • Management of safety of food served to patients and other visitors (HACCP/ISO 22000)
     • Management of hospital internal laboratory (ISO 15189). The continued development of ISO management system standards into areas         such as environment, health and safety, food safety, and information security has reinforced the need for an integrated approach. In         order to meet the requirements of ISO 9001 Quality Management System & NABH Standards, a hospital must make the requirements an         integral part of the Standard Operating Procedures for the hospital.
NABH Accreditation Process
    Obtain copy of NABH standards
Carry out self assessment on status of compliance with the NABH standards.
Identify gap areas and prepare action plan to bridge the gaps.
Ensure that NABH standards are implemented and integrated with hospital functioning.
Obtain copy and submit application form for assessment
Pay the accreditation fee
Receive from NABH the assessment programme including dates and names of assessors
Facilitate the assessment.
Receive recommendation on accreditation.
Maintain quality improvement programme based on continuous monitoring of patient care services
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